What our Customers say...
I care for multiple properties in Orange County and SERVPRO really helped out on a late Saturday call for one property in Newport Coast. Thanks Aaron and his team that showed up and went right to work.
SERVPRO was quick to secure the property and got to work right away with the fire cleanup.
Thanks Aaron and crew. Thorough attention throughout the process.
I have worked around and with many restoration companies over the years, Most companies will tear out as much as possible so they make money on the rebuild on the back end, however this particular team seems to always have the goal of restore in place, its less of a mess and they are in and out so much quicker. I would highly recommend them!
A leak during the March storm rains which caused water and mold damage to the drywall in the closet beneath it. Jorge Vinalay clearly explained the process, and his professionalism and experience won our business.
I highly recommend!
Excellent restoration team!
We had a flood in our kitchen and contacted SERVPRO. This company is one of the few ones who are straightforward and honest with what needed to be done.
I worked mainly with Cory Faulk who is the reconstruction project manager and he made a stressful situation run as smoothly as possible. He's an excellent communicator and answered ALL the questions I had and had great follow-through. Cory provided updates throughout the whole process and made sure the final product was perfect. He definitely went above and beyond.
I hope we won't have to use a restoration company again, but if we do, SERVPRO will be our go to.
Cory and Logan are two of the most professional and accommodating team I have ever experienced and we are happy we hired them. We have special needs at our home since my husband has dementia. The restoration was particularly difficult for him without his routine and with noise and chaos as we lived in the house during the restoration. Both guys were very understanding and accommodating in adjusting workers and time frames to help us out. They were on the job every day to determine progress and quality and impressive in that the subcontractors they hired are extremely experienced. I highly recommend this SERVPRO team! Thanks, guys! Jan
Very professional and reliable service- communicated progress of job from start to finish. Entire staff was phenomenal.
Appreciate the thoroughness and knowledge of the SERVPRO staff. Patient as well through the approval process.
This team at SERVPRO is always appreciated on our properties. Very prompt and reasonable.
SERVPRO was an amazing. They were out in 24hours or less. The gentleman I worked with Jorge was professional and through. I had a cracked sewer pipe from the kitchen sink in such a tight crawl space we had no access to the crawl space. This left no other choice than to remove the kitchen floor. Not only did SERVPRO remove the floor they hauled the subfloor as well as the tile, did the hazardous treatment to make everything safe all in a very timely manner. I as a landlord received a very detail outline of the cost of the services. They are priced competitively and timely. I hope I don't need there service again but if I did they would be the first service company I would call.
Thanks for a great job at ------ in Landmark. Especially Abel and Sergio. They were great.
Reconstruction and cleaning of fire. Excellent group of workers with this great SERVPRO company.
I had a great experience, as great as these type of things can be, with SERVPRO. Starting with the owner, Aaron, who came out first to assess the situation. Then I dealt with Matt. They are a very professional organization and make it easy to understand what needs to be done and why and help to make it all fit into your schedule and just get the job done.
Thank you for training a nice group men to help out.
We had a deck leak during the March torrential rains which caused water and mold damage to the drywall in the closet beneath it. I got 3 proposals to do the moisture/mold remediation. While SERVPRO of Newport Beach was not the lowest, Jorge Vinalay clearly explained the process, and his professionalism and experience won our business. He is the GM and was the PM for our project and stayed on top of things. Sergio, Josh and the crew were very detailed in prepping the carpet with plastic, setting up the containment plastic walls, equipment and wore booties to protect the floors.
I highly recommend!
From the owner Aaron, to working with Matt and Jorge SERVPRO is wonderful to deal with. They are professionals, know what's best and just get the job done as well as making it as easy for you as they can. I highly recommend them for any water leaks or restoration services.
Excellent group of workers and it is my second time with this Great SERVPRO company.
Aaron ,the owner , was 5 stars with the reconstruction and remodeling of my first floor beach front condo in Huntington Beach. He is also GREAT WITH INSURANCE HELP TO COVER MY BIG MICROWAVE FIRE on February 22,2019.
His First job of water damage was in my 2000 PCH , H B, Ca. An Excellent job
Cory Faulk was SUPER HELPFUL EFFORT 6 or 8 stars
Logan Phelps also at least 6 stars
You guys are wonderful and friendly. Thank you for taking the stress away!
We felt everything was done and the guys were excellent, so polite and answered all our questions - we would want them again :)
Jesse was knowledgeable about process and answered all my questions/concerns.
Very professional on all levels
Thanks Matt, Jorge, Chris, Abel and Ramiro and Felix!
Our SERVPRO project manager along with everyone he managed on the job site were exceptional in terms of quality, professionalism and meeting out needs. In a very unpleasant time of destruction at our home, SERVPRO employees went above and beyond. A special thanks to everyone at SERVPRO
Thank you, Amazing Team!
Excellent, highly recommend, fabulous! Thank you so much!
All contractors have been extremely helpful and kind
Our family had the misfortune of severe water damage in this latest set of storms to hit SoCal. To say that I was a completely frantic wouldn't do it justice. I have four children and was trying to deal with water coming in windows and walls all over my home. The water was ballooning in the walls and ruining our carpet. It lasted for 36 hours - the heaviest part of the storm. After a call to my insurance company, Hartford, they called on SERVPRO to come out for damage control. I've never had a water damage situation. I have to say if it were possible to give them a 10 star review I would! From the moment Chris Nikzad (Production Manager) came out to examine the damage, he assured me they would take great care with our home. He knew the exact words to calm me down. The next morning Ivan Banos and his team arrived right on time and with confidence the job would be done safely and with great care. Ivan has been amazing as well as all of his team members. We are completely comfortable with them working in our house. They are some of the hardest working individuals I have ever had the privilege of watching work. They must ask me several times each day if we have any questions and can they help explain anything to us. Chris has been available by phone any time we've needed to get in touch with him. Great company! Thank you so much for being here for our family when we needed it most.
This entire company and staff are great, honest, and hard working. They got out here the same day I called finished when they said they would even right before Christmas. A big thanks to Chris and Aaron and Matt. Wish you the best for a new year. If you need help call these guys first. It shows a lot when a boss or owner is directly involved the entire way through a project. Keep up the great service
Jorge V. has been on point with helping us through the arduous process of repairing our walls which were damaged by rain.
We did a mold test not long ago and find 2 areas that highly moisture. I called SERVPRO of Newport Beach to schedule a mold remediation. Jorge Vinalay, the production manager comes and check out the issue we have. He is a very knowledgeable and honest man. He inspected the issues and found out that is concrete walls so we do not to worry about mold growing ... Before I call SERVPRO of Newport Beach, I did schedule with two other different mold remediation companies and both of them gave me the quote of $5k plus and $10k plus !!!! Jorge Vinalay is very honest and reliable person that you can count on for his expertise. Thank you so so much Jorge.
Excellent service. During a kitchen remodel, there was an accidental water leak into a downstairs bathroom. The contractor is aware and letting it air dry, however they have left it now for 10 days. With our humid weather, I was getting concerned so I called SERVPRO. They were able to come out and inspect immediately. The tech confirmed the damage was extensive and explained everything in detail. Service is courteous and professional. Estimate was thorough and reasonably priced, including dehumidifying, mold/mildew treatment and drying.